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In today’s competitive and more difficult climate, winning and retaining your customer base becomes of prime importance, and attention to detail and giving your customers that little extra may make all the difference.

Everything is bespoke – you are unique, your brand and your customers, so we work together to discover the guest experience that your brand and floral styling needs to deliver

Flowers changed weekly, or more often, with the option of daily on-site maintenance to keep everything looking its best

Free on-site consultation(s) to ensure we’re meeting your vision and your guest expectations

Hotels
Beauty
Retail
Showrooms
Health
Hotels

Hotels and Stately Homes

There are so many places in your hotel where you could put flowers!

Think of the interior space – each separate place will have its own interior styling (think dining room versus guest bedroom), some spots might be warm, others air-conditioned. So different types of flower would suit different spots, a one-size-fits-all approach may well not be suitable in your hotel!

Beauty

Beauty and Cosmetic Treatment Clinics

I use private clinics myself from time to time, here the focus is on making the guest feel relaxed, at ease, comfortable and looked after, in a prestige environment. Depending on the customer need and whether this is their first or repeat visit, it can be a nervous time sitting in a waiting room so it’s all about creating a feeling of safety, without compromising on quality.

Retail

Retail Spaces

Considerations of flowers in the retail setting involve several aspects – customer attraction (to get people in off the street), customer spend (keeping them in the store for longer) and customer retention (keep them coming back)!

Showrooms

Car Showrooms and Aftersales

A car is of course one of the biggest ticket items that anyone will purchase in their lifetime after a house, and with most families owning at least 2 cars (and with adult children living at home longer, sometimes many more), there is a huge need to attract new customers and to retain them through generations of further car buyers.

Health

Health Spas and Leisure Clubs

An avid fitness fanatic and prolific user of gyms and spas myself, there are fewer spaces here to brighten up with flowers compared to a hotel for example: – think reception desks, changing room corners, private rooms for massage or other therapeutic services. Note that the desired customer experiences across each of these spaces will be different.